Module. Front-of-House Service & Communication-Restaurant Professional Learning Suite
SKU:
40-401.11-13-11-10-1
$20.00
$20.00
per item
6 modules | 1 hour
For orders of 20 or more contact NE Food Safety
Details
Customer service is the most important aspect of front-of-the-house (FOH) positions. This online course enhances your knowledge and skills pertaining to quality customer service, communication and salesmanship.
Course Outline
This course includes 4 modules:
• Hospitality, Customer Service & Teamwork
• Team Member Characteristics
• Communication
• First Impressions
• Guest Needs
• Products & Services
